At jilifree, your personal data is handled with care. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over your own data. We believe you deserve to know — clearly and honestly.
These six cards summarise the core principles behind jilifree's approach to privacy. The full details are in the policy sections below.
jilifree only collects personal data that is genuinely necessary to operate the platform, process payments, and comply with legal obligations. We do not collect data for the sake of it, and we do not sell your information to third parties.
All data transmitted between your device and jilifree is protected using industry-standard TLS encryption. Sensitive data stored on our servers — including payment details and identity documents — is encrypted at rest using AES-256.
jilifree players have the right to access, correct, and request deletion of their personal data at any time. You can also request a copy of all data we hold about you. Contact our support team to exercise any of these rights.
jilifree does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data stays within the jilifree ecosystem and is only shared with trusted partners where strictly necessary to deliver our services.
jilifree uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We do not use cookies to track you across other websites or build advertising profiles.
jilifree does not keep your data indefinitely. We retain personal data only for as long as is necessary for the purpose it was collected, or as required by applicable law. Once the retention period expires, data is securely deleted or anonymised.
jilifree is an online gaming and sports betting platform operated for players in Bangladesh. Our platform is accessible at jilifree.org and through the jilifree mobile app. When this Privacy Policy refers to "jilifree", "we", "us", or "our", it means the jilifree platform and the team responsible for operating it.
jilifree acts as the data controller for all personal information collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how jilifree handles your data, you can reach us at [email protected].
jilifree collects personal data in several ways: directly from you when you register or use the platform, automatically when you interact with the site or app, and occasionally from third parties such as payment processors during transaction verification.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Payment Data | bKash/Nagad/Rocket account number, transaction IDs | Deposit and withdrawal forms |
| Technical Data | IP address, device type, browser, operating system | Automatically via cookies and server logs |
| Usage Data | Games played, bets placed, session duration, pages visited | Automatically via platform analytics |
| Communications Data | Live chat transcripts, support emails | When you contact jilifree support |
jilifree does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
jilifree uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The main ways jilifree uses your personal data are:
jilifree processes your personal data on one or more of the following legal grounds, depending on the specific purpose:
jilifree does not sell your personal data. We share your data only where it is necessary to deliver our services or comply with legal requirements. The categories of third parties with whom jilifree may share your data are:
All third parties who process data on behalf of jilifree are required to handle that data securely and in accordance with applicable data protection laws. jilifree does not permit third-party service providers to use your data for their own purposes.
jilifree uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit jilifree. The types of cookies jilifree uses are:
jilifree does not use third-party advertising cookies or cross-site tracking cookies. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent some parts of the jilifree platform from working correctly.
jilifree takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no online platform can guarantee absolute security. If you suspect that your jilifree account has been compromised, contact our support team immediately via live chat so we can take action to protect your account.
jilifree retains your personal data only for as long as is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The general retention periods jilifree applies are:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | AML and regulatory compliance |
| Transaction records | 5 years from transaction date | Financial record-keeping obligations |
| Support communications | 2 years from last interaction | Quality assurance and dispute resolution |
| Technical and usage data | 13 months from collection | Platform analytics and security monitoring |
| Marketing consent records | Until consent is withdrawn | Proof of consent for regulatory purposes |
Once the applicable retention period expires, jilifree will securely delete or anonymise your personal data so that it can no longer be linked back to you.
As a jilifree player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] or via live chat. We will respond to all valid requests within 30 days.
jilifree is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps designed to prevent minors from creating accounts.
If jilifree becomes aware that personal data has been collected from a person under 18, we will immediately close the account, delete the data, and — where applicable — report the matter to the relevant authorities. If you believe a minor has registered on jilifree, please contact us immediately at [email protected].
jilifree may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify registered players via email or an in-platform notification. The updated policy will be published on this page with a revised "last updated" date.
We encourage you to review this Privacy Policy periodically. Continued use of jilifree after the publication of an updated policy constitutes your acceptance of the changes. If you do not agree with any changes, you should stop using jilifree and contact support to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jilifree handles your personal data, please get in touch. Our support team is available 24 hours a day, 7 days a week.
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